HAVE A QUESTION?

Find the Frequently Asked Questions for some common cases below

ORDERING

What are my payment options?

You may pay with a credit card or with PayPal. Although all payments are processed through PayPal, you are not required to have a PayPal account to purchase an item using your credit card.

After I’ve placed my order, when and how will I receive the font?

You will receive an email confirming your order, a receipt for your records, and a link to download the file. Clicking the link will launch a browser window and either ask you to save the file (PC), or it will automatically download it to your downloads folder (Mac).

Why I haven’t received an e-mail with my download link after purchased?

You should get your files automatically. Please check your spam folder first if you’re can’t find the download link in your inbox. But if you still haven’t received your files in 24-hours, please send us your receipt and email to support@winstontype.com – we will back to you as soon as possible.

Please note: If you pay via PayPal, your download link will be send to your PayPal E-mail address.

How long is my download link active?

The download link is active until 3 months and you can download your products 7 times after purchased.

 

FONT USAGE

How do I install the fonts?

You will receive your files as a zipped folder.

To unzip the folder on a Windows® computer, right-click on the folder and select Extract All. A window will pop up showing the location where the unzipped folder will be placed. By default, this location is the same as the zipped folder, but can be changed if necessary. Click Extract.

To unzip the folder on a Mac® computer, double-click on the folder and it will be unzipped to the same location as the zipped folder.

WINDOWS:

Right click on the font file and select Install from the pop-up menu OR Double-click on the font file, and click on “Install” in the pop-up window OR Drag and drop the font files into C:WindowsFonts.

MAC OS:

Double-click the font file and Font Book will launch with a window displaying the font. In the lower right corner of the window, click Install Font.

How to access the OTF features?

All special features in an Opentype font like stylistic alternates, ligatures, old-style figures, swashes, etc can be accessed by the OTF savvy programs such as Adobe Illustrator, Photoshop CC, InDesign, Corel Draw, Affinity Designer/Photo/Publisher, etc. Please go to their website for details, or you can read our short tutorial.

I DON’T HAVE A MAJOR SOFTWARE LIKE ADOBE, COREL DRAW OR AFFINITY TO ACCESS THE OTF FEATURES, WHAT CAN I DO?

Basically you can use our fonts in all text and graphic based programs which support standard font formats TTF and OTF. Nevertheless we cannot guarantee full usability of alternate characters or vector elements with software other than major Opentype savvy programs.

Fortunately, There an easy way to do this on Mac. Macintosh has a built-in application called TextEdit.

Open TextEdit, create new document (cmd+N) and hit cmd+T (or Format > Font > Show Fonts) to open the Font list dialogue. Choose the font, then at the top left corner of that dialogue, click on the Options drop-down menu (the little wheel icon) and select “Typography” to open the Typography palette.

You will see this panel

When selecting text in an OT font in your document you’ll see the Typography palette showing the full list of OpenType features available in that font. Copy any character and copy to preferred software.

If you using Windows and don’t have the programs that supported the OpenType font, You can access all special character by using the Windows Character Map (make sure to select the “Private Use Area” in the Unicode option) then you can see all characters appear in the Character Map’s panel. From there, you can easily copy and paste each character to your favorite software.

What is recommended software to access the Opentype font?

There are bunch of software that already supported the Opentype fonts, some apps/softwares that we recommend is Adobe : Illustrator, Photoshop CC, InDesign. Affinity : Designer, Photo, Publisher. Another great software is CorelDraw. You can find more by search on google for the opentype savvy program.

 

LICENSING

What can I do with standard license?

You may use the licensed fonts to create images on any surface such as computers, paper, web pages, photographs, printed material, T-shirts, and other surfaces where the image is a fixed size. You may use the licensed fonts to create EPS files or other scalable drawings provided that such files are only used by you as the licensor.

For more details please read our personal license.

May I use these fonts for my personal or client logo?

Yes. You can use whatever you want for your personal purpose, including the logo. However, your client needs to buy an additional license if he will use the fonts actively and wants to install it on his computer.

May I use this font for commercial purposes?

You can use the font with a commercial purpose for the limited range of sales, you are allowed to use it commercially between 1-500 sales of products.

For a higher range of commercial usage, please read the commercial license.

Can I use these fonts for my website?

Yes, you can use the font for your personal website. But we only provide OTF and TTF formats for a standard license, you may convert the fonts to webfonts for your personal website.

For commercial/business website, please read the webfonts license.

FOR FURTHER INFORMATION, LEARN OUR COMPLETE LICENSE AGREEMENT.

COMMON QUESTIONS

How to access the OTF features?

The special features in an Opentype font like stylistic alternates, ligatures, old-style figures, swashes, etc can be accessed by the OTF savvy programs such as Adobe Illustrator, Photoshop CC, InDesign, Corel Draw, Affinity Designer/Photo/Publisher, etc. Please go to their website for details, or you can read our short tutorial.

Can I use the fonts on products I sell like t-shirts, crafts or cards?

Yes. You can use the font for your personal usage and small to mid-range of commercial purpose.

I bought a font and I can’t get it to open.

The font files always compressed by zip, you can use zip extractor like winzip or 7-zip to extract the file into a folder.

I don’t have a major software like Adobe, Corel Draw or Affinity to access the OTF features, what can I do?

There an easy way to do this on Mac. Macintosh has a built-in application called TextEdit.

Open TextEdit, create new document (cmd+N) and hit cmd+T (or Format > Font > Show Fonts) to open the Font list dialogue. Choose the font, then at the top left corner of that dialogue, click on the Options drop-down menu (the little wheel icon) and select “Typography” to open the Typography palette.

You will see this panel

When selecting text in an OT font in your document you’ll see the Typography palette showing the full list of OpenType features available in that font. Copy any character and copy to preferred software.

If you using Windows and don’t have the programs that supported the OpenType font, You can access all special character by using the Windows Character Map (make sure to select the “Private Use Area” in the Unicode option) then you can see all characters appear in the Character Map’s panel. From there, you can easily copy and paste each character to your favorite software.

I have purchased it, where is my download link?

The download link should be appear immediately once you make payment. If you didn’t find your download link, please check your spam/junk folder and if it still not there within fifteen minutes, you could ask for support at support@winstontype.com

Please include your order number and we’ll get back to you in 24-48 hours (weekdays), Standard Asia Time, UTC+7 (WIB).

 

RESOURCE

 

We still compile some great resources for your knowledge. It will coming real soon! How about looking around our latest fonts for now?

 

Customer Support

For your convenience, we will always try the best to give you great useful products and customer support. Please contact us if you still can’t find the answer to your question. We’re more than happy to help you!

Custom License

Struggling with existing licenses? We also provide a custom license for your company from small to a large number of fonts/graphic usage. Contact us today and let’s discussing your custom license.

Quality Over Quantity

Winston Type Company makes fonts useful than ever before.

1

Easy Licensing

No more confusing using a font license, we provide various licenses for your needs. Please learn more about our licensing here.
2

Direct Download

Once your purchase is made you will get instant download link containing your files, this link will also be sent to you via e-mail.
3

Product Support

We’re always here to help! If you experience any issues, just drop us a message and we’ll get back to you swiftly.
4

Free Updates

If any purchased fonts or items get updates, you will have access to download the latest version for free! That’s it.
5

Payment methods

All payments are processed through PayPal, but you are not required to have an account to purchase an item using your credit card.
6

Discount Codes

Subscribe to our newsletter, sit back, relax and pop a cold one because we are going to publish a new discount code monthly!

Winston Type Company

AEROMODELING RAYA 17
ARCAMANIK – BANDUNG
INDONESIA 40121
HELLO@WINSTONTYPE.COM